Here's how it works
Simply select Afterpay as your payment method during checkout.
All you need is to have an Australian payment card, be over 18 years of age and live in Australia.
WHAT IS AFTERPAY?
Afterpay offers simple and affordable instalment plans for online and in-store shoppers. The payment platform allows you to purchase in four equal instalments, due every 2 weeks.
For example, if you purchase an item for $200, you pay 4 instalments of $50.
There is no additional cost to use Afterpay so long as you pay on time. All of your payments are interest-free and you will receive your order straight away.
HOW DOES IT WORK?
Shop online with Pretty Frank just like you usually do, and if your order is over $60 then you can select Afterpay as your payment option.
Once you confirm your order, you'll be taken to the Afterpay site to verify your details.
DO I PAY MORE IF I USE AFTERPAY TO CHECKOUT?
Nope! You'll pay no interest or fees for using Afterpay if you make your repayments on time.
For more information about late fees, see the Afterpay Help For Shoppers page.
WHEN WILL THE FIRST PAYMENT BE TAKEN?
Usually the first payment is taken at the time of purchase, however Afterpay may instead give you two weeks until your first payment is due.
Never fear! The timing of this will be clear when you confirm your order with Afterpay.
For all orders over $500, you will always be required to make your first payment at the time of purchase.
WILL PAYMENTS BE DEDUCTED AUTOMATICALLY?
Yep! If a payment has not been made by you on the Afterpay website before the scheduled payment date, Afterpay will automatically take payment from your default payment method on that date.
The scheduled payment dates can be seen in the confirmation email sent to you after your order was approved, or by checking the app or logging in to your Afterpay account at www.afterpay.com.au.
To avoid late fees, make sure you have sufficient funds available on the credit or debit card attached to your account so that the payment can be taken successfully.
IS THERE A MINIMUM ORDER VALUE?
Yep - orders over $60 can be made with Afterpay.
IS THERE A MAXIMUM ORDER VALUE?
The maximum order value is $1,000.
Imagine... $1,000 worth of candles!
CAN I USE AFTERPAY ON MULTIPLE ORDERS AT A TIME?
You can apply to use Afterpay on multiple orders, but approval will depend on Afterpay, as they personal order and account limits. They start with low approvals and increase as repayment history with Afterpay is positive to encourage responsible spending.
WHO CAN USE AFTERPAY?
Afterpay is available to Australian customers over 18 years of age who have an Australian debit or credit card.
I ORDERED SOMETHING USING AFTERPAY AND NOW I WANT TO REFUND IT. WHAT DO I DO?
No worries! Follow the usual refund process here.
I'll instruct Afterpay to do the refund and they take care of the rest. Your refund will go back to the credit/debit card you have registered with them. Simples.
I WANT TO PAY OFF MY ORDER SOONER. CAN I DO THIS?
Yes! You can pay your order off early if you would like. Login directly on the Afterpay website or via the app to manage your payments.
WHERE CAN I LEARN MORE ABOUT AFTERPAY?
Please see the afterpay.com.au - Help page for the most up to date information, straight from the horse's mouth.