A special way to say Thank You, Welcome or Congratulations.
Creating quality soy wax candles for your requirements to present your brand in the best light. Custom design on a quality product delivered to your office.
With minimum order quantities from just 10 candles and bulk discounts from orders of 20 or more, we can work together to find the perfect design.
Yes please, I'd love some candles!
Fill in some details below and let's get talking.
FREQUENTLY ASKED QUESTIONS
How do I get a quote from you?
Easy, just send the details over via email and I'll get back to you ASAP. Here's my email - email@example.com
What kind of information do you need to provide a quote?
To get you a quote to suit your needs, it's helpful to provide your ideas upfront.
Here are some prompts to help you:
- what is the purpose of the candles?
- are they gifts for your clients or for an event?
- would you like them branded or to have a certain message?
- any preference for fragrance? I'm always happy to provide some ideas if you're stuck
- do you have a certain budget for this, or would you like to see pricing based on what you're seeking?
- how many candles will you need?
- do you have a graphic designer to do your artwork or would you like me to arrange this?
- any presentation ideas? think colours of the glassware, big candles, little candles, provided in boxes or naked
- do you have a strict deadline?
What's included in your quote?
The specifics of every quote is different, based on your needs, but you can count on:
A tree planted in Australia for every candle
Made by hand in Sydney, Australia
Ethically and sustainably sourced soy wax
Cosmetic grade fragrance of your choice (suggestions and samples provided on request)
Braided wick/s made from natural cotton
Option to provide me with print-ready artwork, or I can have this created for you for a fee
Professional printing for labels
Do you have a minimum order for custom candles?
The minimum is 10 candles, though there may be a higher minimum depending on your artwork/printing.
Please note that printing directly on the glassware has a minimum 8 week turnaround time and minimum order quantity of 500-100, depending on your artwork.
I'm trying to cut costs. If I sort the labels/stickers, can I just order "naked" candles to my specifications?
Sure thing! Let me know what you have in mind and what you require (glasses or tins, boxes or nakey, lids or no lid) and I will factor this into my quote.
How quickly can you turnaround the order?
It usually takes two to three weeks to complete a custom order. This allows time for ordering what's needed, making and curing of the candles.
Work begins on your order once full payment is received.
If you require a faster turnaround, please let me know the date you require the order by.
Can you make a custom fragrance for my order?
I can create something entirely new for you, can do my best to recreate one of your favourite fragrances or I can make recommendations based on who your candles are for.
Do custom orders come in colours or black and white only?
The monochrome label on a clear glass is the Pretty Frank signature design, however I have access to a range of glassware in different shapes, sizes, materials and colours.
I also use a professional printer who can provide quality labels for your glasses or tins.
This means colours can be matched exactly to your brand.
What are payment terms for custom candles?
Full payment must be received prior to work beginning on your order. Payment can be made via Credit/Debit card, EFT, Paypal, Afterpay, Laybuy, Zip and Klarna.
If you'd like to use a Buy Now Pay Later service for payment of your order, please let me know when you request a quote.