Store info

Free shipping over $100 or $10 Australia wide.

Orders ship within 2 business days.

Free shipping over $100 or $10 Australia wide.

Orders ship within 2 business days.

Corporate Gifting

Join these corporate clients who trust Pretty Frank with their candles.

I received the candles late yesterday afternoon!

They’re just gorgeous Leonie - I’m so so happy with them!

Thank you!

A special way to say Thank You, Welcome or Congratulations.

Creating quality soy wax candles for your requirements to present your brand in the best light. Custom design on a quality product delivered to your office.

With minimum order quantities from just 10 candles and bulk discounts from orders of 20 or more, we can work together to find the perfect design.



FAQS - Custom ordering

How do I get a quote from you?

Shoot me an email over at leonie[@] and I'll get in touch, or start a chat with me on Facebook Messenger here.

What kind of information do you need to provide a quote?

To get you a quote to suit your needs, it's helpful to provide your ideas upfront. Here are some prompts to help you:

  • what is the purpose of the candles? are they gifts for your clients or for an event?
  • would you like them branded or to have a certain message?
  • any preference for fragrance? I'm always happy to provide some ideas if you're stuck
  • do you have a certain budget for this, or would you like to see pricing based on what you're seeking?
  • how many candles will you need? 
  • do you have a graphic designer to do your artwork or would you like me to arrange this?
  • any presentation ideas? think colours of the glassware, big candles, little candles, provided in boxes or naked
  • do you have a strict deadline?

    What's included in your quote?

    The specifics of every quote is different, based on your needs, but you can count on:

    • A tree planted in Australia for every candle
    • Made by hand in Sydney, Australia
    • Ethically and sustainably sourced soy wax
    • Cosmetic grade fragrance of your choice (suggestions and samples provided on request)
    • Braided wick/s made from natural cotton
    • Option to provide me with print-ready artwork, or I can have this created for you for a fee
    • Professional printing for labels

    How quickly can you turnaround the order?

    It usually takes two to three weeks to complete a custom order. This allows time for ordering what's needed, making and curing of the candles. Work begins on your order once full payment is received.

    If you require a faster turnaround, please let me know the date you require the order by.

    Do you have a minimum order for custom candles?

    The minimum is 10 candles. 

    Can you make a custom fragrance for my order?

    Absolutely! I can create something entirely new for you, can do my best to recreate one of your favourite fragrances or I can make recommendations based on who your candles are for.

    I'm trying to cut costs. If I sort the labels/stickers, can I just order "naked" candles to my specifications?

    Sure thing! Let me know what you have in mind and what you require (glasses or tins, boxes or nakey, lids or no lid) and I will factor this into my quote.

    Do custom orders come in colours or black and white only?

    The monochrome label on a clear glass is the Pretty Frank signature design, however I have access to a range of glassware in different shapes, sizes, materials and colours.

    I also use a professional printer who can provide quality labels for your glasses or tins.

    This means colours can be matched exactly to your brand.

    What are payment terms for custom candles?

    Full payment must be received prior to work beginning on your order. Payment can be made via Credit/Debit card, EFT, Paypal or Afterpay. If you'd like to use Afterpay for your order, please let me know when you request a quote. 

      Yes please, I'd love some candles!

      Fill in some details below and let's get talking.