Contact
leonie@prettyfrank.com.au

Custom Designs

Now accepting custom corporate orders for work to begin in February 2020.

To join the waitlist, please email leonie@prettyfrank.com.au or fill in the contact form below.

If you're seeking special customised candles for your bonbonnierre, thank you gifts, bridesmaid gifts, baby showers, congratulations or I love you, do get in touch so we can talk about what you'd like.


Reviews for custom work

Pretty Frank created beautiful sentimental custom candle for a family member. They were so easy to deal with, discussed different designs and worked with me while I swapped and changed my mind. Shipping was quick and packed well to preserve the perfect presentation of the candle. Would highly recommend.


Jess

Facebook Review, May 2019


Pretty Frank were an absolute dream to work with in the designing and creation of custom candles for my wedding! They nailed the fragrance brief and provided something that smelt incredible and worked perfectly with our styling. All of our guests absolutely loved their candles!


Kimberley


Google Review, November 2018


What would you like?

 

 

Custom ordering

How do I get a quote from you?

Shoot me an email over at leonie[@]prettyfrank.com.au and I'll get in touch, or start a chat with me on Facebook Messenger here.

How quickly can you turnaround the order?

It usually takes two to three weeks to complete a custom order. This allows time for ordering what's needed, making and curing of the candles.

If you require a faster turnaround, please let me know the date you require the order by.

Do you have a minimum order for custom candles?

The minimum is 10 candles. 

Can you make a custom fragrance for my order?

Absolutely! I can create something entirely new for you, can do my best to recreate one of your favourite fragrances or I can make recommendations based on who your candles are for.

I'm trying to cut costs. If I sort the labels/stickers, can I just order "naked" candles to my specifications?

Sure thing! Let me know what you have in mind and what you require (glasses or tins, boxes or nakey, lids or no lid) and I will factor this into my quote.

Do custom orders come in colours or black and white only?

The monochrome label on a clear glass is the Pretty Frank signature design, however I have access to a range of glassware in different shapes, sizes, materials and colours.

I also use a professional printer who can provide quality labels for your glasses or tins.

This means colours can be matched exactly to your brand.

What are payment terms for custom candles?

Full payment must be received prior to work beginning on your order. Payment can be made via Credit/Debit card, EFT, Paypal or Afterpay. If using Afterpay for your order, please let me know when you request a quote.

Payments

How do I pay for my order?

Payments are secure on prettyfrank.com.au with the SSL certificate.

You’re welcome to pay with your credit or debit card, via Paypal or to use Afterpay. Learn more about Afterpay here.